How AI on WhatsApp Revolutionizes Sales and Support for Shopify Brands

In ecommerce, speed and personalization win. While Intelis helps brands dynamically price their products to stay competitive on Google Shopping, what happens after a shopper clicks matters just as much. That’s where Dondy steps in, a powerful AI-driven WhatsApp marketing and support platform built for Shopify.

Together, Intelis and Dondy offer an end-to-end optimization loop: dynamic pricing brings qualified traffic, and Dondy turns that traffic into personalized, high-converting conversations on WhatsApp.

What Is Dondy?

Dondy is the go-to WhatsApp solution for Shopify merchants who want to:

  • Recover abandoned carts with automated messages
  • Send upsell and cross-sell campaigns
  • Confirm orders and shipping updates
  • Request reviews
  • Manage real-time customer support powered by AI
  • And most importantly: close sales directly via chat

What really sets Dondy apart is its AI Sales & Support Assistant, which isn’t just reactive. It’s strategic.

Smart AI that sells on WhatsApp

Dondy’s AI chatbot doesn’t just respond to customer questions. It analyzes the context of each conversation and can:

  • Recommend the right product
  • Adjust discounts dynamically based on customer behavior or cart value
  • React to objections in real time
  • Offer limited-time personalized deals while protecting margins

For example, if a customer hesitates on price, Dondy can automatically offer a tailored incentive like 10% off or free shipping based on smart rules. It’s dynamic pricing inside the conversation, not just in the ad feed.

The power of post-click automation

Most ecommerce marketers focus on clicks. But Dondy focuses on what happens next:

  • WhatsApp open rates reach 98%+
  • Message-based conversion rates far outperform traditional email
  • Conversations build trust and repeat customers

Combined with Intelis’ real-time pricing optimization, Dondy ensures that the traffic you paid for doesn’t go to waste. It gets converted.

Why WhatsApp matters for Shopify merchants

If you’re a Shopify brand using Google Shopping, this duo is game-changing. Intelis brings in traffic efficiently. Dondy converts that traffic with high-impact messaging and AI-powered sales using the most engaging channel available today: WhatsApp.

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